Panafrican Ecobank has introduced a revolution mobile application that allows users to withdraw cash from its ATM machines without using cards.
In a statement, the bank said the new solution by its efforts to address the needs of the unbanked by transforming a mobile phone into an all-in-one bank account as well as a payment and cash withdrawal tool.
The new solution dubbed Xpress Cash, the bank said, is part of its upgraded mobile banking app.
Xpress Cash allows customers to withdraw cash from ATM machines using e-Tokens generated from the Ecobank Mobile app. The e-token generated can also be redeemed at agent locations within any of Ecobank’s 33 territories across middle Africa. Additionally, customers can send e-tokens to third parties via SMS, email or social media.
“Innovating for customer convenience is in our DNA at Ecobank” commented Ecobank Kenya MD / Regional Executive Sam Adjei. “We have developed this fast, convenient and innovative mobile banking solution – cardless Xpress Cash at our ATMs and Agencies to embed our digital platforms within the lifestyle of our customers and improve the uptake of digital financial solutions by both banked and unbanked in Africa.”
“Ecobank is known across Africa for leveraging the mobile phone to deliver instant bank accounts, transfers and payments to our customers. We are taking this to another level by giving our customers the opportunity to withdraw cash on our ATMs using their phones. What this means is that your phone is your access to cash. It is your bank in your pocket. That’s powerful. That’s freedom. That’s inclusion for all.” said Mr. Adjei.
The Ecobank Mobile App 3.1 is available for download from the Google Play Store or Apple Store.